[Resolved] snoxi's Report

[snoxi]

Username: snoxi

Your name in game: snoxi

Your steam name: snoxi

Your discord name: snoxa

What are server was this? the island normal pve

Tribe Name: paco

Location (cords): 25 25 blue obb

Location of your Main Base: extinction

Dinos involved: soul trap dinos

Players involved: 2

Names of any Tribe-mates that you trust to address your issue if you are offline: fak

Soul Terminal: (DID NOT ANSWER QUESTION)

Your normal hours that you play or will be available (with timezone please ie: EST/PST/Ect): CT

Details: we were going back to extinction where our main base is, i did a teleport to the blue obb and the game froze when i did /upload and it kicked both of us and we cant connect anymore.

Picture/File upload. (Not Required) File(s) attached

 

[Fluffy Bunny]

try loading into another map and let me know what it tells you

 

[snoxi]

i can enter extinction normally but still cant get into island

 

[Fluffy Bunny]

did it let you download you character? let me look at ext and see if its having problems

 

[snoxi]

my body is in island, we didnt transfer, it froze just when we touched the terminal

 

[Fluffy Bunny]

can you try using the Botchannel in discord to kick yourselves and then reload in

 

[snoxi]

i dont have it linked

 

[Fluffy Bunny]

try transferring from the awesome teleporter at your base

 

[snoxi]

i cant enter the island where our things are.
and our main base is in extinction

 

[Fluffy Bunny]

can you go into chat... so we can communicate faster

 

[snoxi]

english is not my main lenguage so vc will be hard for me

 

[Fluffy Bunny]

start a single player game, load in, and once it loads quit out and then try to reload into the island

 

[snoxi]

i did, still not letting me join the island

 

[Fluffy Bunny]

ill pass it up the food chain..

 

[Fluffy Bunny]

it was a server issue, the servers are restarting. give it sometime and they should be coming back up

 

[snoxi]

ok thanks sir

 

[Fluffy Bunny]

please let me know when you get back on

 

[snoxi]

i joined, went to the ark and the same happened
im cursed

 

[Fluffy Bunny]

is island showing up as online

 

[snoxi]

yes, i entered, i was death idk why, did recover body and went to the ark, did /upload and the game throw me to the main menu and i cant join again