[Resolved] Harleen's Report

[Harleen]

User name: Harleen

Your name in game: Harleen

Your steam name: 1_harley_quinn

Your discord name: CthulhuQuinn

What are server was this? Genesis 2

Tribe Name: TM

Location (cords): 362973 227801 -280 -120.19 -10.33

Location of your Main Base: Sweetwater Lake, Summerworth, Genesis 2

Dinos involved: All dinos in terminals

Players involved: n/a

Names of any Tribe-mates that you trust to address your issue if you are offline: Archangel

Soul Terminal: Yes

Your normal hours that you play or will be available (with timezone please ie: EST/PST/Ect): 5pm-10pm pst, random weekend times

Details: All dinos in soul terminal disappeared. Had already seen fix on discord and picked up terminals and bags, replaced terminals and put dinos in them again. Came back later and realized dinos were missing again. Looked around to see if they got pulled. Found no soul balls with dinos. Picked up terminals and no bags were dropped.

I will note- in our aa console there were a bunch of empty soul balls. Prior to finding the missing dinos, the empty balls were thrown away. They were white, no names and just labeled Soul Ball, so assumed they were extras pulled from somewhere.

Picture/File upload. (Not Required) (DID NOT ANSWER QUESTION)

 

[Rose]

If you can Leave The Name and levels of dinos lost we can get some one to help you recover them.

 

[Harleen]

It was our entire stock with the exception of the few that were out unballed. We just started on gen 2, so not too much, but it was round about 40ish dinos, give or take? I do not remember all names/levels off the top of my head. Most were bred up, so as long as we can get a male and female of the ones we were breeding, we can start again. All levels listed were pre-tame unless otherwise noted.

2 Tek Rexs, one male lvl 150 1 female lvl 140 (may have been 150?)
2 Shadowcats, one male lvl 150 1 female lvl 150
2 Astrodelphis, one male lvl 150 one female lvl 150 (one white tier saddle. We cant make those yet and got it in a drop. Tribemate believes they left it on one of them when balled and we cant find it in inventories)
Voidwyrm lvl 250 (bought from another player so was already imprinted.)
Shiny Ruby Yutyrannus lvl 180 (ish)
Shiny Amethyst Bulbdog lvl 180 (ish)
Shiny Ruby Thorny Dragon lvl 180 (ish)
Queen Bee, level unknown (tribe mate bought from store)
Tek Anky, lvl 180 (with asc saddle)

If there is any other information you need, please let me know! Thank you for the help!

 

[Cuddles]

Hi, I'm Cuddles, I'm working on your ticket.

 

[Cuddles]

We were able to get back the Dinos from the list above including the saddles. All set.